Terms and conditions

Enterprise data

Beard and Co
Jeroen Convens Graphic Design
Bale 36
3980 Tessenderlo

Jeroen@baardenco.be
Tel: 0032 498 70 25 17
VAT: BE 0568.695.558

Article 1: General provisions

The e-commerce website of Baard en Co with registered office at Baal 36, 3980 Tessenderlo and VAT number BE 0568.695.558, RPR Hasselt offers its customers the opportunity to purchase products from its online store online.

These General Terms and Conditions (hereinafter "Terms") apply to every order placed by a visitor to this e-commerce website (hereinafter Customer). When placing an order via the Baard en Co webshop, the Customer must expressly accept these Terms and Conditions, thereby agreeing to the applicability of these Terms and Conditions, to the exclusion of all other conditions. Additional terms and conditions of the Customer are excluded, unless they have been accepted in advance, in writing and expressly by Baard en Co.n.

Article 2: Price

All prices stated are expressed in EURO, always including VAT and all other duties or taxes required to be paid by the Customer.

If delivery, reservation or administrative costs are charged, this will be stated separately.
The price statement applies exclusively to the items as described verbatim. The accompanying photos are decorative and may contain elements that are not included in the price.

Article 3: Offer

Despite the fact that the online catalog and the e-commerce website have been compiled with the utmost care, it is still possible that the information provided is incomplete, contains material errors or is not up to date. Obvious mistakes or errors in the offer do not bind Baard en Co. Baard en Co is only obliged to make an obligation of means with regard to the accuracy and completeness of the information provided. Baard en Co is under no circumstances liable in the event of manifest material errors, typesetting or printing errors.

If the Customer has specific questions about, for example, sizes, color, availability, delivery time or delivery method, we request the Customer to contact our customer service in advance.

The offer is valid while supplies last and can be adjusted or withdrawn at any time by Baard en Co. Baard en Co cannot be held liable for the unavailability of a product. If an offer has a limited period of validity or is made subject to conditions, this will be expressly stated in the offer.

The website may contain hyperlinks to websites or pages of third parties, or refer indirectly to them. Placing links to these websites or pages does not in any way imply an implicit approval of their content.

Baard en Co expressly declares that it has no control over the content or other features of these websites and can under no circumstances be held liable for the content or features thereof or for any other form of damage resulting from their use.

Article 4: Purchase

To buy

Place the items of your choice in the shopping cart until your order is complete. After placing your order, you will receive a confirmation email within 2 hours with a summary of your order. After paying and receiving your items, you as a customer have 14 days to return or exchange items, see 'Right of withdrawal'. After this period has expired, your purchase is final and you remain the owner of the purchased items..

We recommend that you contact us prior to placing your order if you have any questions or doubts to avoid misunderstandings and disappointments. We assume that you provide your details truthfully when registering and placing an order. Incorrect or incomplete information can compromise smooth order processing and delivery. In addition, it is also your responsibility as a customer to keep your password confidential to prevent misuse.

 

Pay

We provide you with various payment options. If you pay via online banking (BNP Paribas Fortis, Dexia, ING and KBC) or credit card (VISA and Mastercard), the amount will be immediately deducted from your account and we can process your order immediately. If the issuer of your card refuses to authorize your payment to us, we cannot be held responsible for delays in delivery and/or non-delivery of your order.

Online payment is made through a secure transaction in collaboration with our partner Mollie. Your payment details and credit card information are only used for payment and never released to other parties.

The Customer can choose between the following payment methods:
⦁ iDEAL
⦁ MasterCard
⦁ Bank transfer
⦁ Visa Electron
⦁ Belfius
⦁ KBC
⦁ ING HomePay
⦁ Klarna Pay Later
⦁ PayPal
⦁ Bancontact / Mister Cash
⦁ Visa
⦁ Maestro

Price indication

Baard en Co undertakes to always display correct prices in the e-shop for the items offered for sale. In the exceptional case that incorrect prices are incorrectly posted, either as a result of a technical problem or human error, the so-called 'criterion of consumer good faith' always applies.

The obligation of the seller to sell at the price indicated on the shelves or on his website, even if the error is to his detriment, is weakened by the criterion of good faith of the consumer, who must have been able to reasonably believe that the indicated price was correct. (source: OIVO, the Research and Information Center of Consumer Organizations, referring to legislation regarding reasonableness in price indication))

Baard en Co is entitled to refuse an order due to a serious shortcoming by the Customer with regard to orders in which the Customer is involved.

Article 5: Delivery and execution of the agreement

Items ordered via this online store are delivered in Belgium and the Netherlands.

Delivery is made by the delivery methods chosen by the Customer. Each carrier has its own delivery time and costs. These are always stated with your choice.

Any visible damage and/or qualitative shortcoming of an item or other shortcoming during delivery must be reported by the Customer to Baard en Co without delay.

The risk of loss or damage passes to the Customer once he (or a third party designated by him, who is not the carrier) has acquired physical possession of the goods. However, the risk is already transferred to the Customer upon delivery to the carrier, if the carrier has been instructed by the Customer to transport the goods and this choice was not offered by Baard en Co.

Article 6: Retention of title

The delivered items remain the exclusive property of Baard en Co until full payment has been made by the Customer.

If necessary, the Customer undertakes to inform third parties of Baard en Co's retention of title, for example to anyone who would seize items that have not yet been fully paid for.

Article 7: Right of withdrawal

The Customer has the right to withdraw from the agreement within a period of 14 calendar days without giving reasons, provided that the individual packaging of the products is untouched.

To exercise the right of withdrawal, the Customer must inform Baard en Co of his decision to withdraw from the agreement by an unequivocal statement (e.g. in writing by post or e-mail).

The Customer is requested to return the items in their original condition and packaging, with all accessories supplied and instructions for use. If the returned product has been reduced in value in any way, Baard en Co reserves the right to hold the Customer liable and claim compensation for any reduction in value of the goods resulting from the use of the goods by the Customer that goes beyond what is necessary to determine the nature, characteristics and operation of the goods.

All returned items will be carefully examined. The basic principle here is that the consumer may only inspect the item as he would in a store. Returned items may be tried on, but may not have been used. If an item has suffered a reduction in value due to the use of the Customer, this will be charged to the Customer.

If the Customer revokes the agreement, Baard en Co will refund all payments received from the Customer up to that time, including standard delivery costs, to the Customer within a maximum of 14 calendar days after Baard en Co has been informed of the Customer's decision. to revoke the agreement. For sales agreements, Baard en Co may wait with the refund until it has received all the goods back, or until the Customer has demonstrated that he has returned the goods, whichever comes first.

Any additional costs resulting from the Customer's choice of a different method of delivery than the cheapest standard delivery offered by Baard en Co will not be refunded.

Baard en Co will reimburse the Customer using the same payment method with which the Customer performed the original transaction, unless the Customer has expressly agreed otherwise; in any case, the Customer will not be charged any costs for such reimbursement.

The Customer cannot exercise the right of withdrawal for:

• the delivery or provision of goods or services, the price of which is subject to fluctuations in the financial market over which Baard en Co has no influence and which may occur within the withdrawal period;
• the delivery of goods manufactured according to the Customer's specifications, or that are clearly intended for a specific person;
• the delivery of goods that spoil quickly or have a limited shelf life;
• the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene and of which the seal has been broken after delivery;
• the delivery of goods that, by their nature, are irrevocably mixed with other products after delivery;
• agreements concluded during a public auction;

Article 8: Warranty

Under the Act of 21 September 2004 on the protection of consumers in the sale of consumer goods, consumers have legal rights. This legal warranty applies from the date of delivery to the first owner. Any commercial guarantee does not affect these rights.

To invoke the warranty, the Customer must be able to provide proof of purchase. Customers are advised to keep the original packaging of the goods.

For items purchased online and delivered to the Customer's home, the Customer must contact de Baard en Co and return the item to Baard en Co at his expense.

If a defect is discovered, the Customer must inform Baard en Co as soon as possible. In any case, any defect must be reported by the Customer within 2 days of its discovery. Afterwards, any right to repair or replacement expires.

The (commercial and/or legal) warranty never applies to defects that arise as a result of accidents, neglect, falls, use of the item contrary to the purpose for which it was designed, failure to comply with the user instructions or manual, adjustments or changes to the item, heavy-handed use, poor maintenance, or any other abnormal or incorrect use.

We always package and ship our items with the utmost care. In this way, the risk of damage during shipping is reduced to a minimum. All items are also carefully checked for any manufacturing defects before dispatch.

If the goods delivered by us were damaged during transport, do not correspond to the items stated on the delivery note or do not correspond to the items you ordered, you must report this as soon as possible and return the items to us within the 14 calendar days after receipt.

We cannot be held responsible for any consequential damages due to late delivery or non-delivery by the carrier appointed by the company. Our liability in such cases is limited to the value of the items which are proven not to have been received by the customer.

Since our products belong to the personal hygienic sphere, the warranty expires upon opening the individual packaging unless a manufacturing defect can be demonstrated in the contents.

Article 9: Customer Service

Baard en Co's customer service can be reached on telephone number +32 498 70 25 17, by e-mail at Jeroen@baardenco.be or by post to the following address Baard en Co, Baal 36, 3980 Tessenderlo. Please feel free to contact us, you can expect a personal answer from us within one working day

Article 10: Sanctions for non-payment

Without prejudice to the exercise of other rights available to Baard en Co, in the event of non-payment or late payment, the Customer is legally liable to pay interest of 10% per year on the unpaid amount from the date of the default and without notice. In addition, the Customer is legally liable and without notice to pay a lump sum compensation of 10% on the amount concerned, with a minimum of 25 euros per invoice.

Without prejudice to the foregoing, Baard en Co reserves the right to take back items that have not been (fully) paid for.

Article 11: Privacy

The controller, Baard en Co, respects the Belgian law of December 8, 1992 regarding the protection of private life in the processing of personal data.

The personal data you provide will only be used for the following purposes: execution of the concluded agreement, processing the order, sending newsletters, advertising and/or marketing purposes within the company.

You have a legal right to inspect and possibly correct your personal data. Provided you provide proof of identity (copy of identity card), you can obtain written notification of your personal data free of charge by submitting a written, dated and signed request to our address. If necessary, you can also request that the data that is incorrect, incomplete or not pertinent be corrected.

In case of use of data for direct marketing: You can object to the use of your data for direct marketing free of charge. You can always contact our address for this. We treat your data as confidential information and will not pass it on, rent or sell it to third parties.

The customer is responsible for keeping his login details and the use of his password confidential. Your password is stored encrypted, so Baard en Co has no access to your password.

Baard en Co keeps online (anonymous) visitor statistics to see which pages of the website are visited and to what extent.

If you have any further questions about this privacy statement, you can contact us at jeroen@baardenco.be.

Article 12: Use of cookies

During a visit to the site, 'cookies' may be placed on the hard drive of your computer. A cookie is a text file that is placed by the server of a website in the browser of your computer or on your mobile device when you consult a website. Cookies cannot be used to identify individuals, a cookie can only identify a machine.

If you do not want this, you can set your internet browser in such a way that cookies are not accepted via the settings of your browser. Please note that certain graphic elements may not appear correctly, or that you will not be able to use certain applications.

By using our website, you agree to our use of cookies.

Article 13: Affect of validity - non-renunciation

If any provision of the Terms and Conditions is declared invalid, illegal or void, this will in no way affect the validity, legality and applicability of the other provisions.

Failure at any time by Baard en Co to enforce any of the rights listed in the Terms and Conditions, or to exercise any right thereof, will never be seen as a waiver of such provision and will never affect the validity of these rights. affect.

Article 14: Copyright

The content of the website www.baardenco.be is owned by Jeroen Convens Graphic Design. This includes: texts, graphics, photos, images, moving images, sounds, illustrations and software. This content is protected by copyright or other rights. It is prohibited to copy, publish, reproduce or use this content in any other way without written permission from Jeroen Convens Graphic Design. In case of violation, we will not hesitate to take legal action.

 

Article 15: Applicable law Disputesn

Belgian law applies, with the exception of the provisions of private international law regarding applicable law.

The courts of the Consumer's place of residence have jurisdiction in legal disputes. The Consumer can also turn to the ODR platform (http://ec.europa.eu/consumers/odr/).